Retail

About this practice Retailers need more than a good deal to make a sale and keep loyal customers coming back. A successful position requires a superior strategy, attractive merchandising, efficient operations, targeted marketing, a robust organization and reliable technology. As a global group with dedicated partners, our practice is the largest consumer and retail consultancy. We work with 6 of the top 25 global retailers across all aspects of the retail value chain. In the past five years we have supported clients in more than 500 mandates. Our consultants work closely with client executives, sharing expertise by building skills and abilities. What we do We help clients address pressing challenges. 

Examples include:  

Strategy: 

Laying the foundations for top-line growth through corporate strategy design, business development, acquisitions and format renewal.  

Commercial Transformation: Creation of a compelling commercial proposition, including assortment management and pricing and promotions.  

Operations: 

Improving the bottom line through lean retail, streamlined sourcing, best practice supply chain management and efficient store operations.  

Marketing: Creating tangible value for buyers by optimizing the marketing mix based on a deep understanding of their needs and values.  

Organization: 

Prepare for sustained success by building robust organizations, superior capabilities, and smooth change management processes.  

Big Data & Advanced Analytics: 

Unleash advanced analytics from rich data to transform customer insights into retail. We have the flexibility and expertise to develop bespoke solutions for our retail customers, whatever their specific challenges. Current initiatives To help our clients stay on top, we've built advanced expertise and skills in the areas of greatest opportunity in retail today. 

Current initiatives include:  

Digital and Multichannel Excellence: 

We work with clients to seize the opportunities presented by new platforms, develop comprehensive multichannel strategies and help them improve overall digital performance.  

Data Analysis: 

We apply advanced analytics to help retailers identify data-driven improvement opportunities in all aspects of their commercial offering. In all of these areas, our teams draw on a global network of experts. We work with leading external specialists where necessary to provide first class advisory support. We form performance partnerships with our clients to approach problems holistically and create tailored solutions that go beyond the obvious.